Frequently Asked Questions
Find answers to common questions about UV DTF stickers, ordering process, and shipping.
Product & Quality
What is UV DTF sticker?
UV DTF (Direct to Film) is a new technology that prints designs directly onto a special film using UV ink. The design can then be transferred to hard surfaces without heating, just by peeling and pressing. It offers a 3D textured effect and high durability.
Are your stickers waterproof?
Yes, our UV DTF stickers are waterproof, scratch-resistant, and UV-resistant. They are suitable for indoor and outdoor use, although we specialize in indoor home decor applications for the best longevity.
What surfaces can they be applied to?
They work best on hard, smooth surfaces such as glass, ceramic, metal, wood, plastic, and acrylic. We do not recommend applying them to fabrics or soft silicone surfaces.
Ordering & Customization
What is your MOQ (Minimum Order Quantity)?
We offer very flexible MOQs to support small businesses. For custom designs, our MOQ can be as low as 50-100 pieces depending on the size. Please contact us for a specific quote.
How do I submit my design?
You can send your design files via email or through our contact form. We accept AI, PSD, PDF, and high-resolution PNG files (at least 300 DPI with transparent background).
Can I get a sample before bulk order?
Yes! We strongly encourage sampling. We can send you our stock sample kit for free (you only pay shipping), or produce a custom sample of your design for a small fee.
Shipping & Payment
What payment methods do you accept?
We accept PayPal, Bank Transfer (T/T), and Western Union. For large orders, we require a deposit to start production and the balance before shipment.
How long does shipping take?
Production usually takes 3-5 business days. Shipping via express (DHL/FedEx/UPS) takes about 5-7 days globally. Sea freight options are available for bulk orders to save costs.
Still have questions?
Can't find the answer you're looking for? Please chat to our friendly team.
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